More human, more personalised, more contextual. Our goal was to reinvent Satsuma Loans repayment experience by engaging with customers on a deeper human level. Including an in-app chatbot to notify and support customers within the general flow of the app, and what a cutie it was!
Design & Prototyping
While prototyping we used an array of different animation styles to make each app flow feel friendly and approachable.
Using an array of different animation styles to make each app flow feel friendly, and approachable.